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Last Updated: January 2024

This page provides additional information for individuals located in the European Economic Area (EEA) regarding their rights under the General Data Protection Regulation (GDPR). This supplements our main Privacy Policy.

Data Controller

gorge-heron acts as the data controller for personal information collected through this website and in connection with our heritage conservation services.

Contact details:
gorge-heron
42 Heritage Lane
Brisbane QLD 4000
Australia
Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases:

Consent

Where you have provided explicit consent for specific processing activities, such as receiving marketing communications or participation in research projects.

Contractual Necessity

Where processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract, such as processing service inquiries and delivering conservation services.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights. This includes improving our services, maintaining security, and conducting internal research.

Legal Obligation

Where processing is necessary to comply with legal obligations, such as financial record-keeping and responding to lawful requests from authorities.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right of Access

You may request a copy of the personal data we hold about you, along with information about how we process it.

Right to Rectification

You may request correction of inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You may request that we restrict processing of your data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you may request to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.

International Data Transfers

As we are based in Australia, personal data collected from EEA residents may be transferred to and processed in Australia. Australia has been recognised by the European Commission as providing an adequate level of data protection. For any transfers to other countries, we implement appropriate safeguards such as standard contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. Conservation documentation may be retained indefinitely as part of standard heritage sector archival practices, given the long-term significance of such records.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the details provided above. We will respond to your request within one month, though this period may be extended for complex requests. We may request verification of your identity before processing your request.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority. For EEA residents, you may contact the data protection authority in your country of residence.

Updates to This Notice

We may update this GDPR notice periodically. Material changes will be communicated through our website or directly where appropriate.